Cancellation & Refund policy

At IAS Ganga, we strive to ensure customer satisfaction with our products and services. Below are the details of our cancellation and refund policy:

 

1. Eligibility for Refunds:

   – Requests for refunds must be made within 7 days of purchase.

   – Important: No refunds will be provided for eBooks once they have been purchased, regardless of whether they have been downloaded or accessed.

 

2. Process for Cancellation:

   – To request a cancellation, contact our support team at info@iasganga.com or 9950988272.

   – Provide your order details and the reason for the cancellation request.

 

3. Refund Method:

   – Refunds for eligible products will be processed using the original payment method.

   – The refund process will take 7-10 business days from the date of approval.

   – You will receive a confirmation email once the refund has been processed.

 

4. Non-Refundable Products:

   – eBooks: As stated, eBooks are non-refundable due to the nature of digital content.